Jitsi Client Inbound Call not connecting

English Installation/Configuration
1

I am new to wazo, I have completed the configuration of wazo and SIP trunk to use this SIP trunk provider successfully. However when I add a SIP username and password in jisti, I am able to connect however I cannot make calls see below sngrep -r logs below. Your assistance is greatly appreciated.

REGISTER 73hscfqh@host-ip 73hscfqh@host-ip 6 102.223.57.52:50174 host-ip:5060 4 OPTIONS 73hscfqh@host-ip “73hscfqh@192.168.0.102 8 host-ip:5060 192.168.0.102:5060 5 SUBSCRIBE 73hscfqh@host-ip 73hscfqh@host-ip 4 102.223.57.52:50174 host-ip:5060 6 OPTIONS 73hscfqh@host-ip 73hscfqh@host-ip 2 102.223.57.52:50174 host-ip:5060

-bash: REGISTER: command not found

(base) Thobanis-MacBook-Pro:~ ThobaniMngoma$

(base) Thobanis-MacBook-Pro:~ ThobaniMngoma$ 17 INVITE 73hscfqh@host-ip 0684395631@host-ip 9 102.223.57.52:50174 host-ip:5060 CALL SETUP 18 INVITE 4449@host-ip +16823074942@host-ip 2 144.172.112.90:62566 host-ip:5060 REJECTED 19 OPTIONS 73hscfqh@host-ip “73hscfqh@192.168.0.102 6 host-ip:5060 192.168.0.102:5060 20 OPTIONS 73hscfqh@host-ip 73hscfqh@host-ip 2 102.223.57.52:50174 host-ip:5060

-bash: 17: command not found

(base) Thobanis-MacBook-Pro:~ ThobaniMngoma$

(base) Thobanis-MacBook-Pro:~ ThobaniMngoma$ │INVITE sip:0684395631@host-ip SIP/2.0

-bash: │INVITE: command not found

(base) Thobanis-MacBook-Pro:~ ThobaniMngoma$ 102.223.57.52:50174 host-ip:5060│Call-ID: c7f504bda965212279942c3408988348@0:0:0:0:0:0:0:0

-bash: 102.223.57.52:50174: command not found

(base) Thobanis-MacBook-Pro:~ ThobaniMngoma$ ──────────┬───────── ──────────┬─────────│CSeq: 1 INVITE

-bash: ──────────┬─────────: command not found

(base) Thobanis-MacBook-Pro:~ ThobaniMngoma$

(base) Thobanis-MacBook-Pro:~ ThobaniMngoma$ 14:05:54.568134 │ INVITE (SDP) │ │From: “73hscfqh” sip:73hscfqh@host-ip;tag=7d788315+0.000952 │ ──────────────────────────> │ │To: sip:0684395631@host-ip14:05:54.569086 │ 401 Unauthorized │ │Via: SIP/2.0/UDP 192.168.0.102:5060;branch=z9hG4bK-373739-87b3213fa5c2065a77+0.199994 │ <────────────────────────── │ │1b7ab378980d14:05:54.769080 │ ACK │ │Max-Forwards: 70+0.016766 │ ──────────────────────────> │ │Contact: “73hscfqh” <sip:73hscfqh@192.168.0.102:5060;transport=udp;registeri14:05:54.785846 │ INVITE (SDP) │ │_acc=207_180_192_92>+0.503509 │ ──────────────────────────> │ │User-Agent: Jitsi2.10.5550Mac OS X14:05:55.289355 │ INVITE (SDP) │ │Content-Type: application/sdp+1.009521 │ ────────────────────────>>> │ │Content-Length: 89714:05:56.298876 │ INVITE (SDP) │ │+1.999710 │ ────────────────────────>>> │ │v=014:05:58.298586 │ INVITE (SDP) │ │o=73hscfqh-jitsi.org 0 0 IN IP4 192.168.0.102+4.012304 │ ────────────────────────>>> │ │s=-14:06:02.310890 │ INVITE (SDP) │ │c=IN IP4 192.168.0.102+8.043056 │ ────────────────────────>>> │ │t=0 014:06:10.353946 │ INVITE (SDP) │ │m=audio 5040 RTP/AVP 96 97 98 9 100 102 0 8 103 3 104 101+16.080847 │ ────────────────────────>>> │ │a=rtpmap:96 opus/48000/214:06:26.434793 │ INVITE (SDP) │ │a=fmtp:96 usedtx=1│ ────────────────────────>>> │ │a=ptime:20│ │ │a=rtpmap:97 SILK/24000│ │ │a=rtpmap:98 SILK/16000│ │ │a=rtpmap:9 G722/8000│ │ │a=rtpmap:100 speex/32000

Thank you,

2

hi,
you already created a topic:

spaming the forum will not help !

Does internal calls working ?

Did you follow this steps :
https://wazo-platform.org/uc-doc/administration/provisioning/jitsi/

as:
To: sip:0684395631@host-ip14:05:54.569086 │ 401 Unauthorized │ │Via: SIP/2.0/UDP 192.168.0.102:5060

you may have network issue using a private network address …
and you may hide your phone number too … privacy is important.

i’m not good enough to guess what’s wrong with only that kind of log.

good luck Thobani Mngoma !

cheers !

3

Thank you for the reply Julienfr. I am using Jitsi client from my laptop and not from the server. Kindly advise if the client plugin should still be added to wazo platform to the client to work from any client machine ?