Hello. When I make an attended transfer (from incoming call in a queue) with the API, the music on hold starts for the caller, and then stops as soon as internal users talk to each other. Is it normal? how do I get the moh to continue until the transfer is complete for the caller?
Here’s the log when it happens:
Channel Local/1@Internal-00000001;1 joined 'simple_bridge' basic-bridge <xxx> Channel Local/1@Internal-00000001;1 joined 'simple_bridge' stasis-bridge <xxx> > Bridge xxx: switching from simple_bridge technology to softmix -- Stopped music on hold on PJSIP/TRUNK-00000025