I use star codes to initiate recording of a call and to Park/Pickup an inbound call.
The complication is that the inbound call goes to a group and then one of the group picks up the call, so when I go to Park it or Pick it up (so someone else can take the call) the system does not pass on the function codes reqquired to enable the use of star codes.
I do not use a queue in the traditional sense. I send calls to a group (all phones in the house) and whoever picks of the call gets it.
You and I exchanged posts about this at
and with your help I got the system working.
I added t (lowercase, NOT uppercase) to the group dialplan as instructed in that post.
It has been working for quite a while now, but apparently something has changed, since it stopped working after a recent Wazo upgrade.
If you want more information, please let me know.