@quintana
I have updated Wazo to 24.10 with the hope that would solve the issue, but no luck. Same issue as identified above. The use of a star-code to make a blind transfer will not work.
All the phone functions (incoming call answer, outgoing call initiations, …) are working fine.
And in fact, the Live Call Record star-code is working as well - and was working prior to the 24.10 upgrade.
It is just the Park call feature that is no longer working.
I do all my configuration via the Web GUI.
I have checked the “Enable Transfer via DTMF” and “Enable Live Recording” for each User in User Management → Users → → Services
I have kept the edits in /etc/asterisk/extensions_extra.d that enable Group star-code usage as documented in the prior post.
I did notice that the external Caller can hear when star-codes are being used by the Callee. I cannot remember if this has always been the case, but if it is possible to silence the dtmf codes so the external Caller cannot hear the star-codes/DTMF tomes that woudl be preferrable but if that causes any issue with the use of the star-codes, I can live with the Caller hearing the DTMF tones.
I have a different setup for Parking a call and Live recording a call.
I am accustomed to *1 as the code to initiate a Live Recording of an active call. So I configured my system to use *1 for Live Recording and *55 for Blind Transfer to the Parking Lot. I have only one Parking Lot so can just send the Parked calls to a designated extension using a blind transfer.
To do this:
I entered in Global Settings → Features Code → Featuremap
bindxfr *55
I entered in Global Settings → Fetures Code → Applicationmap
togglerecord *1,self,AGI(agi://${XIVO_AGID_IP}/call_recording)
This has been working for many iterations of Wazo up until recently.
But now, *55 has no effect, either when manually entered as a user or when the softcode is triggered by the speed button on my IP Phone.
Does that help with understanding about what has happened?
Is there a awy to have the Caller NOT hear the DTMF tones
