Share one trunk with multiple tenants

English Installation/Configuration
1

Hi, is it possible to share the same trunk with multiple tenants in wazo? If yes, how to configure this from UI?

2

Hello, no it’s not possible with the UI. It’s not developed to do that.

3

Thanks for the reply @quintana.

Is it possible to day via the API?

Although yesterday while experimenting, I found a workaround for this via UI by creating a PJSIP trunk on the master account and then creating a Custom trunk on the Tenants account and in the interface specify the full PJSIP string like PJSIP/trunkname, this works for outgoing calls.
For Inbound calls we create an entry in the incalls with Custom action and give action as Goto(<tenant’s incoming context>, CALLERID(dnid), 1). This routes the call to the particular tenant’s incall context where we can handle it further.

4

But there is an issue with above approach as I can only create one custom endpoint like PJSIP/trunkname, when I am trying to create another it is giving me an error that custom endpoint already exists.

5

Answer here Why is there a limitation that only unique Interface is allowed while creating custom trunks - #2 by quintana