Do we have such features in wazo? If not can you guide me how can I achieve this?
Post Hangup Destinations
Caller Post Hangup Destination: Where to send the caller automatically upon the agent hanging up the call. Often used to send a caller to a post-call press 1 to 5 DTMF survey.
Agent Post Hangup Destination: Where to send the agent upon the caller hanging up the call.