I can´t make that Node Red recieve events from Wazo

1

Hi, I need some help with a problem I have with Node-RED and Wazo.

I have connected Node-RED to my Wazo instance and the integration shows as active. I created the application in the Wazo UI and configured everything. However, when I make a call, nothing happens in Node-RED—the flow apparently does not execute. The call does not answer automatically, and after 3 seconds it does not hang up automatically either.

I’ve verified that the application is active, Node-RED is connected to the Wazo Event Service, and the credentials are correct. Still, the application_call_entered event does not appear, and no events are received. I’ve also checked with a Debug node in Node-RED, but it doesn’t receive any data.

Has anyone experienced this issue or knows why call events might not reach Node-RED, even when the connection is active?

Also y try making an application in Wazo-ui, but doesn´t appear like an option.

image
image1659×640 52.9 KB

2

Hi,

Some informations are available in this forum.

I made a documentation with the content of it (original links in bottom page):

hope it helps !

cheers

3

Thanks for your suggestions — I’ve read through all the advice in this thread and followed the steps, but I’m still unable to make Node-RED receive events from Wazo.
I think that the problem is the configuration in wazo, because the node red connects correctly to the websocket, but i cant choose the application in node red, so i´m very confuse where is the problem.
Configuration:

image
image1919×882 40.8 KB

The test consists of calling 200 to 500 and it should answer and hang up automatically.

4

image
image1918×1061 205 KB