Websocket and end-points

alrea · April 14, 2020, 5:00pm

Hello,

Is it still possible to use the websocket API to listen the status updates of the endpoints ? Indeed, endpoint_status_update has been removed from the published messaged in V19.05.

Regards,
Adrien

quintana · April 14, 2020, 6:29pm

Hello,

We changed the events in the bus for presences, lines, trunk etc … For the line of an endpoint the event is line_status_updated. Is it what you are looking for?

alrea · April 14, 2020, 8:06pm

Hello,

Does it work only for the owner of the line, or can an admin user listen for the change in status of all the lines of his tenant ?

quintana · April 14, 2020, 8:35pm

nope, an API user with the good ACL have access to this information if you want to program a soft.

quintana · April 14, 2020, 8:47pm

Oh, wait looks like we missed something with lines events to get it on websocketd. I just made a test, i’ll check.

quintana · April 14, 2020, 9:04pm

Ok, so i did a test and yes it missed something on websocketd. You can patch it if you want.

On /usr/lib/python3/dist-packages/wazo_websocketd/bus.py it miss lines.# for the routing keys accepted. I did a PR to fix that.

But with this patch, it works for me.

Please note this is to get event for register. or unregister event in a line or on a new call. Is it what you are looking for?

alrea · April 15, 2020, 7:06pm

OK, thanks Sylvain for this update (je m’arrachais les cheveux à tester ça). I will test it as soon as possible, but I have a lot of work during the day. I am using wazo for my company, which sales spare parts to farmers. When our clients dial our phone, the call is dispatch on all the users via a queue. However, with the new version, only the main line of a user rings. Therefore I need to detect which line is registered to promote it as main line via the API, or to redirect the call. Before being able to code that, I will make the status of all the lines available to my 4 employees, to facilitate the transfer of the calls between people.

alrea · April 16, 2020, 6:37am

OK Sylvain, I made the modif and now I get the registered / unregistered event.

I have to go back to business, therefore I will pursue my dev during the week-end.

Thanks for the support,
Adrien

alrea · June 8, 2020, 6:02am

Hello Sylvain,

Could you please have a look at wazo-chatd again, in V20.07, the presence_initialization revert with fail status. I have tried with the console of the documentation to be sure that the problem was not coming from my code. I have the problem with 2 different installation of wazo. Unfortunately, I haven’t kept a copy of the VM in V20.06.

quintana · June 8, 2020, 7:47pm

Your result is from the endpoint status in chatd?

alrea · June 9, 2020, 5:25am

Indeed

alrea · July 6, 2020, 1:18pm

We still have the problem in V20.09. What can cause the presence_initialization to fail ?

fblackburn · July 6, 2020, 7:42pm

Can you restart wazo-chatd and attach log here (/var/log/wazo-chatd.log)?

systemctl restart wazo-chatd

alrea · July 6, 2020, 8:10pm

After restarting wazo-chatd only it works! I tried to restart the server, to restart wazo-service without success. Thanks for the advise. I will look after the logs to check if something is causing this API to stop. We are doing a lot of requests with the web application we are developping to provide a global view of the lines.

Adrien

alrea · July 7, 2020, 1:28pm

OK, once chatd is restarted, it only works for one API call. I get the status of all the users/lines for example. Then, I get the erro “presence not initialized”.

Where should I check what is causing the API to crash? I have this in wazo-chatd.log

2020-07-07 14:53:09,423 [21224] (WARNING) (wazo_chatd.controller): Stopping wazo-chatd: SIGTERM
2020-07-07 14:54:46,991 [5148] (INFO) (wazo_chatd.controller): wazo-chatd starting…
2020-07-07 14:54:47,010 [5148] (INFO) (wazo_chatd.bus): Running AMQP consumer
2020-07-07 14:54:47,028 [5148] (INFO) (service_discovery): Registering wazo-chatd on Consul as xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx with 000.000.00.000:9304
2020-07-07 14:54:47,129 [5148] (INFO) (kombu.mixins): Connected to amqp://guest:**@127.0.0.1:5672//
2020-07-07 14:54:48,616 [5148] (INFO) (flask.app): request: OPTIONS http://www.xxxx.zzz/1.0/users/presences {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘http://localhost:3000’, ‘Access-Control-Request-Method’: ‘GET’, ‘Access-Control-Request-Headers’: ‘x-auth-token’, ‘Accept’: ‘/’, ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Referer’: ‘http://localhost:3000/’, ‘Accept-Language’: ‘fr-fr’, ‘Accept-Encoding’: ‘gzip, deflate, br’, ‘Content-Length’: ‘0’}
2020-07-07 14:54:48,624 [5148] (INFO) (flask.app): response: (127.0.0.1) OPTIONS http://www.xxxx.zzz/1.0/users/presences 200
2020-07-07 14:54:48,663 [5148] (INFO) (flask.app): request: GET http://www.xxxx.zzz/1.0/users/presences {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘http://localhost:3000’, ‘X-Auth-Token’: ‘XXXXXXXX-XXXX-XXXX-XXXX-XXXX506edd71’, ‘Accept’: ‘application/json’, ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Accept-Language’: ‘fr-fr’, ‘Referer’: ‘http://localhost:3000/’, ‘Accept-Encoding’: ‘gzip, deflate, br’}
2020-07-07 14:54:48,795 [5148] (ERROR) (xivo.rest_api_helpers): Presences are not initialized: {}
2020-07-07 14:54:48,808 [5148] (INFO) (flask.app): response: (127.0.0.1) GET http://www.xxxx.zzz/1.0/users/presences 503
2020-07-07 14:54:52,757 [5148] (ERROR) (STDERR): Exception in thread presence_initialization:
2020-07-07 14:54:52,758 [5148] (ERROR) (STDERR): Traceback (most recent call last):
2020-07-07 14:54:52,758 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/urllib3/response.py”, line 360, in _error_catcher
2020-07-07 14:54:52,759 [5148] (ERROR) (STDERR): yield
2020-07-07 14:54:52,759 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/urllib3/response.py”, line 442, in read
2020-07-07 14:54:52,760 [5148] (ERROR) (STDERR): data = self._fp.read(amt)
2020-07-07 14:54:52,760 [5148] (ERROR) (STDERR): File “/usr/lib/python3.7/http/client.py”, line 457, in read
2020-07-07 14:54:52,761 [5148] (ERROR) (STDERR): n = self.readinto(b)
2020-07-07 14:54:52,761 [5148] (ERROR) (STDERR): File “/usr/lib/python3.7/http/client.py”, line 501, in readinto
2020-07-07 14:54:52,762 [5148] (ERROR) (STDERR): n = self.fp.readinto(b)
2020-07-07 14:54:52,763 [5148] (ERROR) (STDERR): File “/usr/lib/python3.7/socket.py”, line 589, in readinto
2020-07-07 14:54:52,763 [5148] (ERROR) (STDERR): return self._sock.recv_into(b)
2020-07-07 14:54:52,764 [5148] (ERROR) (STDERR): ConnectionResetError: [Errno 104] Connection reset by peer
2020-07-07 14:54:52,765 [5148] (ERROR) (STDERR):
2020-07-07 14:54:52,765 [5148] (ERROR) (STDERR): During handling of the above exception, another exception occurred:
2020-07-07 14:54:52,767 [5148] (ERROR) (STDERR):
2020-07-07 14:54:52,768 [5148] (ERROR) (STDERR): Traceback (most recent call last):
2020-07-07 14:54:52,768 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/requests/models.py”, line 750, in generate
2020-07-07 14:54:52,769 [5148] (ERROR) (STDERR): for chunk in self.raw.stream(chunk_size, decode_content=True):
2020-07-07 14:54:52,769 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/urllib3/response.py”, line 494, in stream
2020-07-07 14:54:52,770 [5148] (ERROR) (STDERR): data = self.read(amt=amt, decode_content=decode_content)
2020-07-07 14:54:52,771 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/urllib3/response.py”, line 459, in read
2020-07-07 14:54:52,771 [5148] (ERROR) (STDERR): raise IncompleteRead(self._fp_bytes_read, self.length_remaining)
2020-07-07 14:54:52,771 [5148] (ERROR) (STDERR): File “/usr/lib/python3.7/contextlib.py”, line 130, in exit
2020-07-07 14:54:52,772 [5148] (ERROR) (STDERR): self.gen.throw(type, value, traceback)
2020-07-07 14:54:52,772 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/urllib3/response.py”, line 378, in _error_catcher
2020-07-07 14:54:52,773 [5148] (ERROR) (STDERR): raise ProtocolError(‘Connection broken: %r’ % e, e)
2020-07-07 14:54:52,773 [5148] (ERROR) (STDERR): urllib3.exceptions.ProtocolError: (“Connection broken: ConnectionResetError(104, ‘Connection reset by peer’)”, ConnectionResetError(104, ‘Connection reset by peer’))
2020-07-07 14:54:52,773 [5148] (ERROR) (STDERR):
2020-07-07 14:54:52,774 [5148] (ERROR) (STDERR): During handling of the above exception, another exception occurred:
2020-07-07 14:54:52,774 [5148] (ERROR) (STDERR):
2020-07-07 14:54:52,775 [5148] (ERROR) (STDERR): Traceback (most recent call last):
2020-07-07 14:54:52,775 [5148] (ERROR) (STDERR): File “/usr/lib/python3.7/threading.py”, line 917, in _bootstrap_inner
2020-07-07 14:54:52,775 [5148] (ERROR) (STDERR): self.run()
2020-07-07 14:54:52,776 [5148] (ERROR) (STDERR): File “/usr/lib/python3.7/threading.py”, line 865, in run
2020-07-07 14:54:52,776 [5148] (ERROR) (STDERR): self._target(self._args, **self._kwargs)
2020-07-07 14:54:52,779 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/wazo_chatd/plugins/presences/initiator_thread.py”, line 39, in _run
2020-07-07 14:54:52,779 [5148] (ERROR) (STDERR): self._initiate()
2020-07-07 14:54:52,780 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/wazo_chatd/plugins/presences/initiator_thread.py”, line 50, in _initiate
2020-07-07 14:54:52,780 [5148] (ERROR) (STDERR): self._initiator.initiate()
2020-07-07 14:54:52,781 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/wazo_chatd/plugins/presences/initiator.py”, line 99, in initiate
2020-07-07 14:54:52,781 [5148] (ERROR) (STDERR): users = self._confd.users.list(recurse=True)[‘items’]
2020-07-07 14:54:52,782 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/wazo_confd_client/crud.py”, line 70, in list
2020-07-07 14:54:52,782 [5148] (ERROR) (STDERR): response = self.session.get(url, headers=headers, params=kwargs)
2020-07-07 14:54:52,783 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/wazo_confd_client/session.py”, line 53, in get
2020-07-07 14:54:52,784 [5148] (ERROR) (STDERR): response = self.session.get(url, **kwargs)
2020-07-07 14:54:52,784 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/requests/sessions.py”, line 546, in get
2020-07-07 14:54:52,785 [5148] (ERROR) (STDERR): return self.request(‘GET’, url, **kwargs)
2020-07-07 14:54:52,785 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/requests/sessions.py”, line 533, in request
2020-07-07 14:54:52,786 [5148] (ERROR) (STDERR): resp = self.send(prep, **send_kwargs)
2020-07-07 14:54:52,786 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/requests/sessions.py”, line 686, in send
2020-07-07 14:54:52,787 [5148] (ERROR) (STDERR): r.content
2020-07-07 14:54:52,787 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/requests/models.py”, line 828, in content
2020-07-07 14:54:52,788 [5148] (ERROR) (STDERR): self._content = b’‘.join(self.iter_content(CONTENT_CHUNK_SIZE)) or b’’
2020-07-07 14:54:52,788 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/requests/models.py”, line 753, in generate
2020-07-07 14:54:52,790 [5148] (ERROR) (STDERR): raise ChunkedEncodingError(e)
2020-07-07 14:54:52,791 [5148] (ERROR) (STDERR): requests.exceptions.ChunkedEncodingError: (“Connection broken: ConnectionResetError(104, ‘Connection reset by peer’)”, ConnectionResetError(104, ‘Connection reset by peer’))
2020-07-07 14:55:09,979 [5148] (INFO) (flask.app): request: OPTIONS http://www.xxxx.zzz/1.0/users/presences {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘http://localhost:3000’, ‘Access-Control-Request-Method’: ‘GET’, ‘Access-Control-Request-Headers’: ‘x-auth-token’, ‘Accept’: '/', ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Referer’: ‘http://localhost:3000/’, ‘Accept-Language’: ‘fr-fr’, ‘Accept-Encoding’: ‘gzip, deflate, br’, ‘Content-Length’: ‘0’}
2020-07-07 14:55:09,985 [5148] (INFO) (flask.app): response: (127.0.0.1) OPTIONS http://www.xxxx.zzz/1.0/users/presences 200
2020-07-07 14:55:10,028 [5148] (INFO) (flask.app): request: GET http://www.xxxx.zzz/1.0/users/presences {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘http://localhost:3000’, ‘X-Auth-Token’: ‘XXXXXXXX-XXXX-XXXX-XXXX-XXXX506edd71’, ‘Accept’: ‘application/json’, ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Accept-Language’: ‘fr-fr’, ‘Referer’: ‘http://localhost:3000/’, ‘Accept-Encoding’: ‘gzip, deflate, br’}
2020-07-07 14:55:10,132 [5148] (ERROR) (xivo.rest_api_helpers): Presences are not initialized: {}
2020-07-07 14:55:10,138 [5148] (INFO) (flask.app): response: (127.0.0.1) GET http://www.xxxx.zzz/1.0/users/presences 503
2020-07-07 14:55:40,027 [5148] (INFO) (flask.app): request: OPTIONS http://www.xxxx.zzz/1.0/users/presences {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘http://localhost:3000’, ‘Access-Control-Request-Method’: ‘GET’, ‘Access-Control-Request-Headers’: ‘x-auth-token’, ‘Accept’: '/', ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Referer’: ‘http://localhost:3000/’, ‘Accept-Language’: ‘fr-fr’, ‘Accept-Encoding’: ‘gzip, deflate, br’, ‘Content-Length’: ‘0’}
2020-07-07 14:55:40,030 [5148] (INFO) (flask.app): response: (127.0.0.1) OPTIONS http://www.xxxx.zzz/1.0/users/presences 200
2020-07-07 14:55:40,085 [5148] (INFO) (flask.app): request: GET http://www.xxxx.zzz/1.0/users/presences {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘http://localhost:3000’, ‘X-Auth-Token’: ‘XXXXXXXX-XXXX-XXXX-XXXX-XXXX506edd71’, ‘Accept’: ‘application/json’, ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Accept-Language’: ‘fr-fr’, ‘Referer’: ‘http://localhost:3000/’, ‘Accept-Encoding’: ‘gzip, deflate, br’}
2020-07-07 14:55:40,171 [5148] (ERROR) (xivo.rest_api_helpers): Presences are not initialized: {}
2020-07-07 14:55:40,176 [5148] (INFO) (flask.app): response: (127.0.0.1) GET http://www.xxxx.zzz/1.0/users/presences 503
2020-07-07 14:56:52,122 [5148] (INFO) (flask.app): request: OPTIONS http://www.xxxx.zzz/1.0/users/presences {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘http://localhost:3000’, ‘Access-Control-Request-Method’: ‘GET’, ‘Access-Control-Request-Headers’: ‘x-auth-token’, ‘Accept’: '/*', ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Referer’: ‘http://localhost:3000/’, ‘Accept-Language’: ‘fr-fr’, ‘Accept-Encoding’: ‘gzip, deflate, br’, ‘Content-Length’: ‘0’}
2020-07-07 14:56:52,135 [5148] (INFO) (flask.app): response: (127.0.0.1) OPTIONS http://www.xxxx.zzz/1.0/users/presences 200

Adrien

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