Astra 6755i - Provisioning

Français Installation/Configuration
1

Bonjour,

J’ai suivit https://wazo-platform.org/uc-doc/administration/provisioning/jitsi pour configurer un softphone jitsi et l’associer à une ligne. ça fonctionne? Du coup, j’ai voulu me lancer pour des Aastra 6755i que j’ai dans une armoire.

1/ J’ai d’abord fait un reset usine et upgrade du firmware en 3.3.1.4345 SP4 HF5.
2/ J’ai installé le plugin xivo-aastra-3.3.1-SP4
3/ J’ai renseigné les champs serveur, port et path dans l’interface du téléphone

image
image776×600 14.1 KB

4/ Lorsque je démarre le téléphone, je le vois bien dans Devices / Unallocated
5/ Une fois Assigné au tenant, je peux lier le device à une ligne utilisateur
6/ Ensuite, je retourne dans device, je sélectionne le template par défaut et je lance la synchro

Mais là, je ne vois rien côté téléphone. Quelle étape ai-je manqué ?

2

Faut regarder les logs du serveur de provisioning wazo-provd.

3

Essaye de redémarrer le combiné manuellement, j’en ai déjà déployé et ca fonctionne sans problème.
Sinon, il faut les logs du wazo-provd pour voir ce qu’il se passe. As-tu bien downloader le firmware dans le greffon ?

4

Les logs de ce matin

image
image1712×161 12.8 KB

Ceux de la première connexion :

2020-10-07 11:45:10,140 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //security.tuz
2020-10-07 11:45:10,144 [2467] (INFO) (provd.devices.ident): <5> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:10,147 [2467] (INFO) (provd.app): Inserting new device
2020-10-07 11:45:10,151 [2467] (INFO) (provd.security): New device created automatically from 193.248.138.34: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:10,153 [2467] (INFO) (provd.devices.ident): <5> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:10,158 [2467] (INFO) (provd.app): Creating new config
2020-10-07 11:45:10,201 [2467] (INFO) (provd.devices.ident): <5> Device has been updated
2020-10-07 11:45:10,202 [2467] (INFO) (provd.app): Updating device 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:10,207 [2467] (INFO) (provd.app): Configuring device 9a5ed0f92dfe4acab45aa302c344f79b with plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:10,210 [2467] (INFO) (provd.plugins): Using template 6755i.tpl
2020-10-07 11:45:10,211 [2467] (INFO) (provd.plugins): Writing template to file "/var/lib/wazo-provd/plugins/xivo-aastra-3.3.1-SP4/var/tftpboot/Aastra/00085D3C1FE9.cfg"
2020-10-07 11:45:10,220 [2467] (INFO) (provd.devices.ident): <5> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:10,222 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:09 +0000] "GET //security.tuz HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
2020-10-07 11:45:10,259 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //aastra.cfg
2020-10-07 11:45:10,261 [2467] (INFO) (provd.devices.ident): <6> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:10,262 [2467] (INFO) (provd.devices.ident): <6> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:10,268 [2467] (INFO) (provd.devices.ident): <6> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:10,271 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:10 +0000] "GET //aastra.cfg HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
2020-10-07 11:45:12,308 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //security.tuz
2020-10-07 11:45:12,311 [2467] (INFO) (provd.devices.ident): <7> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:12,313 [2467] (INFO) (provd.devices.ident): <7> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:12,315 [2467] (INFO) (provd.devices.ident): <7> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:12,318 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:12 +0000] "GET //security.tuz HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
2020-10-07 11:45:12,359 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //aastra.cfg
2020-10-07 11:45:12,361 [2467] (INFO) (provd.devices.ident): <8> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:12,362 [2467] (INFO) (provd.devices.ident): <8> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:12,367 [2467] (INFO) (provd.devices.ident): <8> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:12,371 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:12 +0000] "GET //aastra.cfg HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
2020-10-07 11:45:14,409 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //security.tuz
2020-10-07 11:45:14,412 [2467] (INFO) (provd.devices.ident): <9> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:14,413 [2467] (INFO) (provd.devices.ident): <9> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:14,416 [2467] (INFO) (provd.devices.ident): <9> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:14,418 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:14 +0000] "GET //security.tuz HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
2020-10-07 11:45:14,459 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //aastra.cfg
2020-10-07 11:45:14,461 [2467] (INFO) (provd.devices.ident): <10> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:14,463 [2467] (INFO) (provd.devices.ident): <10> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:14,467 [2467] (INFO) (provd.devices.ident): <10> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:14,471 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:14 +0000] "GET //aastra.cfg HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
2020-10-07 11:45:16,509 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //security.tuz
2020-10-07 11:45:16,512 [2467] (INFO) (provd.devices.ident): <11> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:16,513 [2467] (INFO) (provd.devices.ident): <11> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:16,517 [2467] (INFO) (provd.devices.ident): <11> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:16,520 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:16 +0000] "GET //security.tuz HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
2020-10-07 11:45:16,561 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //aastra.cfg
2020-10-07 11:45:16,563 [2467] (INFO) (provd.devices.ident): <12> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:16,564 [2467] (INFO) (provd.devices.ident): <12> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:16,568 [2467] (INFO) (provd.devices.ident): <12> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:16,573 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:16 +0000] "GET //aastra.cfg HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
2020-10-07 11:45:18,608 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //security.tuz
2020-10-07 11:45:18,611 [2467] (INFO) (provd.devices.ident): <13> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:18,612 [2467] (INFO) (provd.devices.ident): <13> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:18,615 [2467] (INFO) (provd.devices.ident): <13> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:18,618 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:18 +0000] "GET //security.tuz HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
2020-10-07 11:45:18,654 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //aastra.cfg
2020-10-07 11:45:18,658 [2467] (INFO) (provd.devices.ident): <14> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:18,659 [2467] (INFO) (provd.devices.ident): <14> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:18,662 [2467] (INFO) (provd.devices.ident): <14> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:18,667 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:18 +0000] "GET //aastra.cfg HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
2020-10-07 11:45:20,699 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //security.tuz
2020-10-07 11:45:20,702 [2467] (INFO) (provd.devices.ident): <15> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:20,704 [2467] (INFO) (provd.devices.ident): <15> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:20,707 [2467] (INFO) (provd.devices.ident): <15> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:20,711 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:20 +0000] "GET //security.tuz HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
2020-10-07 11:45:20,751 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //aastra.cfg
2020-10-07 11:45:20,754 [2467] (INFO) (provd.devices.ident): <16> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:20,755 [2467] (INFO) (provd.devices.ident): <16> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:20,757 [2467] (INFO) (provd.devices.ident): <16> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:20,761 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:20 +0000] "GET //aastra.cfg HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
2020-10-07 11:45:22,799 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //security.tuz
2020-10-07 11:45:22,802 [2467] (INFO) (provd.devices.ident): <17> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:22,804 [2467] (INFO) (provd.devices.ident): <17> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:22,809 [2467] (INFO) (provd.devices.ident): <17> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:22,812 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:22 +0000] "GET //security.tuz HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
2020-10-07 11:45:22,853 [2467] (INFO) (provd.devices.ident): Processing HTTP request: //aastra.cfg
2020-10-07 11:45:22,856 [2467] (INFO) (provd.devices.ident): <18> Extracted device info: {u'ip': u'193.248.138.34', u'model': u'6755i', u'version': u'3.3.1.4345', u'vendor': u'Aastra', u'mac': u'00:08:5d:3c:1f:e9'}
2020-10-07 11:45:22,858 [2467] (INFO) (provd.devices.ident): <18> Retrieved device id: 9a5ed0f92dfe4acab45aa302c344f79b
2020-10-07 11:45:22,861 [2467] (INFO) (provd.devices.ident): <18> Routing request to plugin xivo-aastra-3.3.1-SP4
2020-10-07 11:45:22,864 [2467] (INFO) (twisted): 193.248.138.34 - - [07/Oct/2020:09:45:22 +0000] "GET //aastra.cfg HTTP/1.1" 403 148 "-" "Aastra55i MAC:00-08-5D-3C-1F-E9 V:3.3.1.4345-SIP"
5

Je pense que c’est ton / en trop qui fait que ça ne fonctionne pas.

6

J’ai pas de / dans la config côté Aastra.

7

C’est peut-être une question de répertoire. Pour Jitsi, j’ai mis path = jitsi. Pour aastra, faut-il préciser quelque chose ?

8

En jouant un peu avec le path, je vois bien que ça a un impact sur la requête. Pour éviter le //, je peux mettre path = . Mais j’ai toujours l’erreur 404. J’ai essayé avec different chemin, mais toujours le même résultat.

image
image1728×166 13.4 KB

Avez-vous une idée du bon path à renseigner ?

9

Il me semble juste /aastra.cfg est ok.

10

Trouvé après de multiples tests. Le bon répertoire est Aastra, avec un A majuscule. Prochaine étape, la gestion du répertoire.

11

Les appels entrant fonctionnent bien, par contre impossible de faire un appel sortant. Rien au niveau d’Asterisk, comme si le tel n’essayait même pas de passer l’appel via la ligne SIP. Est-ce qu’il faut ajouter des infos dans le template (Provisioning / Config device) ?

12

Pour les appels sortants, c’est que la ligne autoprov n’est pas la L1, donc il faut une action manuelle sur le tel pour sélectionner la ligne avant d’appeler. Est-il possible de forcer la ligne qui est autoprov depuis wazo, ou est-ce une config à faire sur le tel ?