# Websocket and end-points **URL:** \ **Category:** English\ **Created:** [April 14, 2020, 5:00pm UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318 "2020-04-14T17:00:45Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![alrea](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@alrea](https://wazo-platform.discourse.group/u/alrea)\ **Post date:** [April 14, 2020, 5:00pm UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/1 "2020-04-14T17:00:45Z")
Hello, Is it still possible to use the websocket API to listen the status updates of the endpoints ? Indeed, endpoint\_status\_update has been removed from the published messaged in V19.05. Regards, Adrien ---
**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\ **Post date:** [April 14, 2020, 6:29pm UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/2 "2020-04-14T18:29:42Z")
Hello, We changed the events in the bus for presences, lines, trunk etc … For the line of an endpoint the event is line\_status\_updated. Is it what you are looking for? ---
**Author:** ![alrea](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@alrea](https://wazo-platform.discourse.group/u/alrea)\ **Post date:** [April 14, 2020, 8:06pm UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/3 "2020-04-14T20:06:51Z")
Hello, Does it work only for the owner of the line, or can an admin user listen for the change in status of all the lines of his tenant ? ---
**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\ **Post date:** [April 14, 2020, 8:35pm UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/4 "2020-04-14T20:35:44Z")
nope, an API user with the good ACL have access to this information if you want to program a soft. ---
**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\ **Post date:** [April 14, 2020, 8:47pm UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/5 "2020-04-14T20:47:44Z")
Oh, wait looks like we missed something with lines events to get it on websocketd. I just made a test, i’ll check. ---
**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\ **Post date:** [April 14, 2020, 9:04pm UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/6 "2020-04-14T21:04:00Z")
Ok, so i did a test and yes it missed something on websocketd. You can patch it if you want. On /usr/lib/python3/dist-packages/wazo\_websocketd/bus.py it miss lines.# for the routing keys accepted. I did a PR to fix that. > But with this patch, it works for me. ![Screen Shot 2020-04-14 at 4.59.05 PM](https://global.discourse-cdn.com/free1/uploads/wazo_platform/original/1X/11c96744eb0b93923bdd330f898d607a24eadb38.png) Please note this is to get event for register. or unregister event in a line or on a new call. Is it what you are looking for? ---
**Author:** ![alrea](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@alrea](https://wazo-platform.discourse.group/u/alrea)\ **Post date:** [April 15, 2020, 7:06pm UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/7 "2020-04-15T19:06:45Z")
OK, thanks Sylvain for this update (je m’arrachais les cheveux à tester ça). I will test it as soon as possible, but I have a lot of work during the day. I am using wazo for my company, which sales spare parts to farmers. When our clients dial our phone, the call is dispatch on all the users via a queue. However, with the new version, only the main line of a user rings. Therefore I need to detect which line is registered to promote it as main line via the API, or to redirect the call. Before being able to code that, I will make the status of all the lines available to my 4 employees, to facilitate the transfer of the calls between people. ---
**Author:** ![alrea](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@alrea](https://wazo-platform.discourse.group/u/alrea)\ **Post date:** [April 16, 2020, 6:37am UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/8 "2020-04-16T06:37:52Z")
OK Sylvain, I made the modif and now I get the registered / unregistered event. ![image](https://global.discourse-cdn.com/free1/uploads/wazo_platform/original/1X/d45af15535881538614e72b93330167e0c23d4f1.png) I have to go back to business, therefore I will pursue my dev during the week-end. Thanks for the support, Adrien ---
**Author:** ![alrea](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@alrea](https://wazo-platform.discourse.group/u/alrea)\ **Post date:** [June 8, 2020, 6:02am UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/9 "2020-06-08T06:02:56Z")
Hello Sylvain, Could you please have a look at wazo-chatd again, in V20.07, the presence\_initialization revert with fail status. I have tried with the console of the documentation to be sure that the problem was not coming from my code. I have the problem with 2 different installation of wazo. Unfortunately, I haven’t kept a copy of the VM in V20.06. ![image](https://global.discourse-cdn.com/free1/uploads/wazo_platform/original/1X/c07d7f709164a560679b16bb1bf8562afa4eb01a.png) ---
**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\ **Post date:** [June 8, 2020, 7:47pm UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/10 "2020-06-08T19:47:25Z")
Your result is from the endpoint status in chatd? ---
**Author:** ![alrea](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@alrea](https://wazo-platform.discourse.group/u/alrea)\ **Post date:** [June 9, 2020, 5:25am UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/11 "2020-06-09T05:25:23Z")
Indeed ![image](https://global.discourse-cdn.com/free1/uploads/wazo_platform/original/1X/72946aa9f623df534ce9be57a04679bf3f2930af.png) ---
**Author:** ![alrea](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@alrea](https://wazo-platform.discourse.group/u/alrea)\ **Post date:** [July 6, 2020, 1:18pm UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/12 "2020-07-06T13:18:39Z")
We still have the problem in V20.09. What can cause the presence\_initialization to fail ? ![image](https://global.discourse-cdn.com/free1/uploads/wazo_platform/original/1X/6b4b05e9e0ef635193f96e6e770a13c6016d3e88.png) ---
**Author:** ![fblackburn](https://avatars.discourse-cdn.com/v4/letter/f/51bf81/32.png) [@fblackburn](https://wazo-platform.discourse.group/u/fblackburn)\ **Post date:** [July 6, 2020, 7:42pm UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/13 "2020-07-06T19:42:37Z")
Can you restart wazo-chatd and attach log here (`/var/log/wazo-chatd.log`)? ```auto systemctl restart wazo-chatd ``` ---
**Author:** ![alrea](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@alrea](https://wazo-platform.discourse.group/u/alrea)\ **Post date:** [July 6, 2020, 8:10pm UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/14 "2020-07-06T20:10:23Z")
> [@fblackburn](#): > > `systemctl restart wazo-chatd` After restarting wazo-chatd only it works! I tried to restart the server, to restart wazo-service without success. Thanks for the advise. I will look after the logs to check if something is causing this API to stop. We are doing a lot of requests with the web application we are developping to provide a global view of the lines. Adrien ---
**Author:** ![alrea](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@alrea](https://wazo-platform.discourse.group/u/alrea)\ **Post date:** [July 7, 2020, 1:28pm UTC](https://wazo-platform.discourse.group/t/websocket-and-end-points/318/15 "2020-07-07T13:28:01Z")
OK, once chatd is restarted, it only works for one API call. I get the status of all the users/lines for example. Then, I get the erro “presence not initialized”. ![image](https://global.discourse-cdn.com/free1/uploads/wazo_platform/original/1X/a66fa010801b643b988454dc0d9b75b8cef7f22b.png) Where should I check what is causing the API to crash? I have this in wazo-chatd.log > 2020-07-07 14:53:09,423 [21224] (WARNING) (wazo\_chatd.controller): Stopping wazo-chatd: SIGTERM > 2020-07-07 14:54:46,991 [5148] (INFO) (wazo\_chatd.controller): wazo-chatd starting… > 2020-07-07 14:54:47,010 [5148] (INFO) (wazo\_chatd.bus): Running AMQP consumer > 2020-07-07 14:54:47,028 [5148] (INFO) (service\_discovery): Registering wazo-chatd on Consul as xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx with 000.000.00.000:9304 > 2020-07-07 14:54:47,129 [5148] (INFO) (kombu.mixins): Connected to amqp://guest:\*\*@127.0.0.1:5672// > 2020-07-07 14:54:48,616 [5148] (INFO) (flask.app): request: OPTIONS [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘[http://localhost:3000](http://localhost:3000)’, ‘Access-Control-Request-Method’: ‘GET’, ‘Access-Control-Request-Headers’: ‘x-auth-token’, ‘Accept’: ‘_/_’, ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10\_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Referer’: ‘[http://localhost:3000/](http://localhost:3000/)’, ‘Accept-Language’: ‘fr-fr’, ‘Accept-Encoding’: ‘gzip, deflate, br’, ‘Content-Length’: ‘0’} > 2020-07-07 14:54:48,624 [5148] (INFO) (flask.app): response: (127.0.0.1) OPTIONS [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) 200 > 2020-07-07 14:54:48,663 [5148] (INFO) (flask.app): request: GET [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘[http://localhost:3000](http://localhost:3000)’, ‘X-Auth-Token’: ‘XXXXXXXX-XXXX-XXXX-XXXX-XXXX506edd71’, ‘Accept’: ‘application/json’, ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10\_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Accept-Language’: ‘fr-fr’, ‘Referer’: ‘[http://localhost:3000/](http://localhost:3000/)’, ‘Accept-Encoding’: ‘gzip, deflate, br’} > 2020-07-07 14:54:48,795 [5148] (ERROR) (xivo.rest\_api\_helpers): Presences are not initialized: {} > 2020-07-07 14:54:48,808 [5148] (INFO) (flask.app): response: (127.0.0.1) GET [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) 503 > 2020-07-07 14:54:52,757 [5148] (ERROR) (STDERR): Exception in thread presence\_initialization: > 2020-07-07 14:54:52,758 [5148] (ERROR) (STDERR): Traceback (most recent call last): > 2020-07-07 14:54:52,758 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/urllib3/response.py”, line 360, in \_error\_catcher > 2020-07-07 14:54:52,759 [5148] (ERROR) (STDERR): yield > 2020-07-07 14:54:52,759 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/urllib3/response.py”, line 442, in read > 2020-07-07 14:54:52,760 [5148] (ERROR) (STDERR): data = self.\_fp.read(amt) > 2020-07-07 14:54:52,760 [5148] (ERROR) (STDERR): File “/usr/lib/python3.7/http/client.py”, line 457, in read > 2020-07-07 14:54:52,761 [5148] (ERROR) (STDERR): n = self.readinto(b) > 2020-07-07 14:54:52,761 [5148] (ERROR) (STDERR): File “/usr/lib/python3.7/http/client.py”, line 501, in readinto > 2020-07-07 14:54:52,762 [5148] (ERROR) (STDERR): n = self.fp.readinto(b) > 2020-07-07 14:54:52,763 [5148] (ERROR) (STDERR): File “/usr/lib/python3.7/socket.py”, line 589, in readinto > 2020-07-07 14:54:52,763 [5148] (ERROR) (STDERR): return self.\_sock.recv\_into(b) > 2020-07-07 14:54:52,764 [5148] (ERROR) (STDERR): ConnectionResetError: [Errno 104] Connection reset by peer > 2020-07-07 14:54:52,765 [5148] (ERROR) (STDERR): > 2020-07-07 14:54:52,765 [5148] (ERROR) (STDERR): During handling of the above exception, another exception occurred: > 2020-07-07 14:54:52,767 [5148] (ERROR) (STDERR): > 2020-07-07 14:54:52,768 [5148] (ERROR) (STDERR): Traceback (most recent call last): > 2020-07-07 14:54:52,768 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/requests/models.py”, line 750, in generate > 2020-07-07 14:54:52,769 [5148] (ERROR) (STDERR): for chunk in self.raw.stream(chunk\_size, decode\_content=True): > 2020-07-07 14:54:52,769 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/urllib3/response.py”, line 494, in stream > 2020-07-07 14:54:52,770 [5148] (ERROR) (STDERR): data = self.read(amt=amt, decode\_content=decode\_content) > 2020-07-07 14:54:52,771 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/urllib3/response.py”, line 459, in read > 2020-07-07 14:54:52,771 [5148] (ERROR) (STDERR): raise IncompleteRead(self.\_fp\_bytes\_read, self.length\_remaining) > 2020-07-07 14:54:52,771 [5148] (ERROR) (STDERR): File “/usr/lib/python3.7/contextlib.py”, line 130, in **exit** > 2020-07-07 14:54:52,772 [5148] (ERROR) (STDERR): self.gen.throw(type, value, traceback) > 2020-07-07 14:54:52,772 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/urllib3/response.py”, line 378, in \_error\_catcher > 2020-07-07 14:54:52,773 [5148] (ERROR) (STDERR): raise ProtocolError(‘Connection broken: %r’ % e, e) > 2020-07-07 14:54:52,773 [5148] (ERROR) (STDERR): urllib3.exceptions.ProtocolError: (“Connection broken: ConnectionResetError(104, ‘Connection reset by peer’)”, ConnectionResetError(104, ‘Connection reset by peer’)) > 2020-07-07 14:54:52,773 [5148] (ERROR) (STDERR): > 2020-07-07 14:54:52,774 [5148] (ERROR) (STDERR): During handling of the above exception, another exception occurred: > 2020-07-07 14:54:52,774 [5148] (ERROR) (STDERR): > 2020-07-07 14:54:52,775 [5148] (ERROR) (STDERR): Traceback (most recent call last): > 2020-07-07 14:54:52,775 [5148] (ERROR) (STDERR): File “/usr/lib/python3.7/threading.py”, line 917, in \_bootstrap\_inner > 2020-07-07 14:54:52,775 [5148] (ERROR) (STDERR): self.run() > 2020-07-07 14:54:52,776 [5148] (ERROR) (STDERR): File “/usr/lib/python3.7/threading.py”, line 865, in run > 2020-07-07 14:54:52,776 [5148] (ERROR) (STDERR): self.\_target(_self.\_args, \*\*self.\_kwargs) > 2020-07-07 14:54:52,779 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/wazo\_chatd/plugins/presences/initiator\_thread.py”, line 39, in \_run > 2020-07-07 14:54:52,779 [5148] (ERROR) (STDERR): self.\_initiate() > 2020-07-07 14:54:52,780 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/wazo\_chatd/plugins/presences/initiator\_thread.py”, line 50, in \_initiate > 2020-07-07 14:54:52,780 [5148] (ERROR) (STDERR): self.\_initiator.initiate() > 2020-07-07 14:54:52,781 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/wazo\_chatd/plugins/presences/initiator.py”, line 99, in initiate > 2020-07-07 14:54:52,781 [5148] (ERROR) (STDERR): users = self.\_confd.users.list(recurse=True)[‘items’] > 2020-07-07 14:54:52,782 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/wazo\_confd\_client/crud.py”, line 70, in list > 2020-07-07 14:54:52,782 [5148] (ERROR) (STDERR): response = self.session.get(url, headers=headers, params=kwargs) > 2020-07-07 14:54:52,783 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/wazo\_confd\_client/session.py”, line 53, in get > 2020-07-07 14:54:52,784 [5148] (ERROR) (STDERR): response = self.session.get(url, \*\*kwargs) > 2020-07-07 14:54:52,784 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/requests/sessions.py”, line 546, in get > 2020-07-07 14:54:52,785 [5148] (ERROR) (STDERR): return self.request(‘GET’, url, \*\*kwargs) > 2020-07-07 14:54:52,785 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/requests/sessions.py”, line 533, in request > 2020-07-07 14:54:52,786 [5148] (ERROR) (STDERR): resp = self.send(prep, \*\*send\_kwargs) > 2020-07-07 14:54:52,786 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/requests/sessions.py”, line 686, in send > 2020-07-07 14:54:52,787 [5148] (ERROR) (STDERR): r.content > 2020-07-07 14:54:52,787 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/requests/models.py”, line 828, in content > 2020-07-07 14:54:52,788 [5148] (ERROR) (STDERR): self.\_content = b’‘.join(self.iter\_content(CONTENT\_CHUNK\_SIZE)) or b’’ > 2020-07-07 14:54:52,788 [5148] (ERROR) (STDERR): File “/usr/lib/python3/dist-packages/requests/models.py”, line 753, in generate > 2020-07-07 14:54:52,790 [5148] (ERROR) (STDERR): raise ChunkedEncodingError(e) > 2020-07-07 14:54:52,791 [5148] (ERROR) (STDERR): requests.exceptions.ChunkedEncodingError: (“Connection broken: ConnectionResetError(104, ‘Connection reset by peer’)”, ConnectionResetError(104, ‘Connection reset by peer’)) > 2020-07-07 14:55:09,979 [5148] (INFO) (flask.app): request: OPTIONS [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘[http://localhost:3000](http://localhost:3000)’, ‘Access-Control-Request-Method’: ‘GET’, ‘Access-Control-Request-Headers’: ‘x-auth-token’, ‘Accept’: '_/_', ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10\_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Referer’: ‘[http://localhost:3000/](http://localhost:3000/)’, ‘Accept-Language’: ‘fr-fr’, ‘Accept-Encoding’: ‘gzip, deflate, br’, ‘Content-Length’: ‘0’} > 2020-07-07 14:55:09,985 [5148] (INFO) (flask.app): response: (127.0.0.1) OPTIONS [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) 200 > 2020-07-07 14:55:10,028 [5148] (INFO) (flask.app): request: GET [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘[http://localhost:3000](http://localhost:3000)’, ‘X-Auth-Token’: ‘XXXXXXXX-XXXX-XXXX-XXXX-XXXX506edd71’, ‘Accept’: ‘application/json’, ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10\_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Accept-Language’: ‘fr-fr’, ‘Referer’: ‘[http://localhost:3000/](http://localhost:3000/)’, ‘Accept-Encoding’: ‘gzip, deflate, br’} > 2020-07-07 14:55:10,132 [5148] (ERROR) (xivo.rest\_api\_helpers): Presences are not initialized: {} > 2020-07-07 14:55:10,138 [5148] (INFO) (flask.app): response: (127.0.0.1) GET [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) 503 > 2020-07-07 14:55:40,027 [5148] (INFO) (flask.app): request: OPTIONS [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘[http://localhost:3000](http://localhost:3000)’, ‘Access-Control-Request-Method’: ‘GET’, ‘Access-Control-Request-Headers’: ‘x-auth-token’, ‘Accept’: '_/_', ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10\_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Referer’: ‘[http://localhost:3000/](http://localhost:3000/)’, ‘Accept-Language’: ‘fr-fr’, ‘Accept-Encoding’: ‘gzip, deflate, br’, ‘Content-Length’: ‘0’} > 2020-07-07 14:55:40,030 [5148] (INFO) (flask.app): response: (127.0.0.1) OPTIONS [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) 200 > 2020-07-07 14:55:40,085 [5148] (INFO) (flask.app): request: GET [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘[http://localhost:3000](http://localhost:3000)’, ‘X-Auth-Token’: ‘XXXXXXXX-XXXX-XXXX-XXXX-XXXX506edd71’, ‘Accept’: ‘application/json’, ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10\_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Accept-Language’: ‘fr-fr’, ‘Referer’: ‘[http://localhost:3000/](http://localhost:3000/)’, ‘Accept-Encoding’: ‘gzip, deflate, br’} > 2020-07-07 14:55:40,171 [5148] (ERROR) (xivo.rest\_api\_helpers): Presences are not initialized: {} > 2020-07-07 14:55:40,176 [5148] (INFO) (flask.app): response: (127.0.0.1) GET [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) 503 > 2020-07-07 14:56:52,122 [5148] (INFO) (flask.app): request: OPTIONS [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) {‘Host’: ‘www.xxxx.zzz’, ‘X-Script-Name’: ‘/api/chatd’, ‘X-Forwarded-For’: ‘00.000.00.000’, ‘Connection’: ‘close’, ‘Origin’: ‘[http://localhost:3000](http://localhost:3000)’, ‘Access-Control-Request-Method’: ‘GET’, ‘Access-Control-Request-Headers’: ‘x-auth-token’, ‘Accept’: '_/\*', ‘User-Agent’: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10\_16) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15’, ‘Referer’: ‘[http://localhost:3000/](http://localhost:3000/)’, ‘Accept-Language’: ‘fr-fr’, ‘Accept-Encoding’: ‘gzip, deflate, br’, ‘Content-Length’: ‘0’} > 2020-07-07 14:56:52,135 [5148] (INFO) (flask.app): response: (127.0.0.1) OPTIONS [http://www.xxxx.zzz/1.0/users/presences](http://www.xxxx.zzz/1.0/users/presences) 200 Adrien