# Wazo-provd - failing to install / startup

**URL:** <https://wazo-platform.discourse.group/t/wazo-provd-failing-to-install-startup/1117>\
**Category:** Installation/Configuration\
**Created:** [August 23, 2022, 11:53am UTC](https://wazo-platform.discourse.group/t/wazo-provd-failing-to-install-startup/1117 "2022-08-23T11:53:28Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![andrewm](https://avatars.discourse-cdn.com/v4/letter/a/c57346/32.png) [@andrewm](https://wazo-platform.discourse.group/u/andrewm)\
**Post date:** [August 23, 2022, 11:53am UTC](https://wazo-platform.discourse.group/t/wazo-provd-failing-to-install-startup/1117/1 "2022-08-23T11:53:28Z")

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Hi there,

Following the main Wazo install procedure:

> **[Installing the System - Unified Communication Use Cases - Wazo Platform](https://wazo-platform.org/uc-doc/installation/install-system/)**

Host: AWS Debian10

Trying numerous attempts, but this fails to install – everything appears fine/no warnings until literally the very end of the process as shown in screenshot.

 ![Screenshot 2022-08-23 at 12.48.52](https://global.discourse-cdn.com/free1/uploads/wazo_platform/original/1X/cca5fb7542bd7ffdf2554ca7ceec9073664f40b3.jpeg)

Are there any additional steps to action please (as cannot run the installation.

Trying to access the web ui is forbidden.

![Screenshot 2022-08-23 at 12.52.17](https://global.discourse-cdn.com/free1/uploads/wazo_platform/original/1X/0a0756b1f6129e180ab83f8df5b049c7a19a4ca4.png)

Thank you in advance for time and effort with some feedback.

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<div class="post-metadata">

**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\
**Post date:** [August 23, 2022, 3:48pm UTC](https://wazo-platform.discourse.group/t/wazo-provd-failing-to-install-startup/1117/2 "2022-08-23T15:48:32Z")

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Hello, looks like provd won’t start, but your log don’t explain why. Have check the status on the server of the service with the command. Can you check the wazo-provd.log in /var/log/?  
For the UI, normally it’s https://your\_ip/ but i think by default the UI is not installed, have you enabled it in your inventory? Check [https://wazo-platform.org/uc-doc/installation/install-system](https://wazo-platform.org/uc-doc/installation/install-system)

If you want to install the web user interface, activate the following in your inventory:

```auto
[uc_ui:children]
uc_engine_host

```