# Route incoming call to trunk

**URL:** <https://wazo-platform.discourse.group/t/route-incoming-call-to-trunk/754>\
**Category:** Installation/Configuration\
**Created:** [March 16, 2021, 11:12am UTC](https://wazo-platform.discourse.group/t/route-incoming-call-to-trunk/754 "2021-03-16T11:12:02Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![viraj](https://avatars.discourse-cdn.com/v4/letter/v/76d3ee/32.png) [@viraj](https://wazo-platform.discourse.group/u/viraj)\
**Post date:** [March 16, 2021, 11:12am UTC](https://wazo-platform.discourse.group/t/route-incoming-call-to-trunk/754/1 "2021-03-16T11:12:02Z")

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Dear,

I am on version 21.03

I am really enthousiast about the Wazo Platform. I am using the gui as of this moment and I want to route a call to a trunk.

How can I accomplished that by the GUI. When I go to call-management-incalls and choose an incoming route and then destinations, i cannot choose for trunk.

When I choose for custom and then SIP/trunkname, it is not being accepted.

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**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\
**Post date:** [March 16, 2021, 11:42am UTC](https://wazo-platform.discourse.group/t/route-incoming-call-to-trunk/754/2 "2021-03-16T11:42:45Z")

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Hello,

You don’t need to choose trunk. Add your number in context, choose it on incall, and select destination.

Sylvain

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**Author:** ![viraj](https://avatars.discourse-cdn.com/v4/letter/v/76d3ee/32.png) [@viraj](https://wazo-platform.discourse.group/u/viraj)\
**Post date:** [March 16, 2021, 11:48am UTC](https://wazo-platform.discourse.group/t/route-incoming-call-to-trunk/754/3 "2021-03-16T11:48:00Z")

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Hi Quintana,

What I want to accomplish is the following:

Incoming call ---- WAZO —trunk---- PBX

I want to route an incoming call from wazo to another PBX hosted on Asterisk, so the call needs to send over a trunk to the other PBX.

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**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\
**Post date:** [March 16, 2021, 3:25pm UTC](https://wazo-platform.discourse.group/t/route-incoming-call-to-trunk/754/4 "2021-03-16T15:25:47Z")

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Choose extension as a destination and on outcall use the trunk you want with the good routing.

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**Author:** ![teacher](https://avatars.discourse-cdn.com/v4/letter/t/c6cbf5/32.png) [@teacher](https://wazo-platform.discourse.group/u/teacher)\
**Post date:** [March 14, 2025, 1:02pm UTC](https://wazo-platform.discourse.group/t/route-incoming-call-to-trunk/754/5 "2025-03-14T13:02:51Z")

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Suppressed post : irrelevant