# Provisioning Problem

**URL:** <https://wazo-platform.discourse.group/t/provisioning-problem/540>\
**Category:** Installation/Configuration\
**Created:** [August 28, 2020, 10:26pm UTC](https://wazo-platform.discourse.group/t/provisioning-problem/540 "2020-08-28T22:26:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jkyawesome](https://avatars.discourse-cdn.com/v4/letter/j/e56c9b/32.png) [@jkyawesome](https://wazo-platform.discourse.group/u/jkyawesome)\
**Post date:** [August 28, 2020, 10:26pm UTC](https://wazo-platform.discourse.group/t/provisioning-problem/540/1 "2020-08-28T22:26:38Z")

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When you press the synchronizing button on devices the screen should refresh on the cisco sccp phone. The screen refreshes on 18.03. The screen does not refresh on 20.11.  
The phone does not synchronize until Wazo server is restarted.

Please check at your earliest time.

Thanks

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**Author:** ![jkyawesome](https://avatars.discourse-cdn.com/v4/letter/j/e56c9b/32.png) [@jkyawesome](https://wazo-platform.discourse.group/u/jkyawesome)\
**Post date:** [September 1, 2020, 2:52am UTC](https://wazo-platform.discourse.group/t/provisioning-problem/540/2 "2020-09-01T02:52:56Z")

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Provisioning Problem Solved. I did not understand the Auto Provisioning also works on SCCP.  
THIS IS A FANTASTIC FEATURE… Wazo should really Shout about this.

Thanks  
James Young

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**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\
**Post date:** [September 1, 2020, 11:39am UTC](https://wazo-platform.discourse.group/t/provisioning-problem/540/3 "2020-09-01T11:39:30Z")

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Provisioning for SCCP phones works on wazo-platform since 19.X.