# Joining room - no sip lines found for this user **URL:** \ **Category:** Development: API/Events\ **Created:** [May 16, 2021, 7:06am UTC](https://wazo-platform.discourse.group/t/joining-room-no-sip-lines-found-for-this-user/820 "2021-05-16T07:06:21Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![doctorjsci](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@doctorjsci](https://wazo-platform.discourse.group/u/doctorjsci)\ **Post date:** [May 16, 2021, 7:06am UTC](https://wazo-platform.discourse.group/t/joining-room-no-sip-lines-found-for-this-user/820/1 "2021-05-16T07:06:21Z")
Hello, I’ve installed the platform and created a user and a conference room using UI. Now I am trying to connect to the room using wazo js sdk. At this line - Wazo.Room.connect({ extension: roomExtension, audio: false, video: false, extra: { username } }) it throws error - Uncaught (in promise) Error: Sorry, no sip lines found for this user How can I fix this? Thank you ---
**Author:** ![doctorjsci](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@doctorjsci](https://wazo-platform.discourse.group/u/doctorjsci)\ **Post date:** [May 19, 2021, 4:10pm UTC](https://wazo-platform.discourse.group/t/joining-room-no-sip-lines-found-for-this-user/820/2 "2021-05-19T16:10:02Z")
I’ve solved the problem - I had to add webrtc template to the sip line of my user. ---
**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\ **Post date:** [May 19, 2021, 11:41pm UTC](https://wazo-platform.discourse.group/t/joining-room-no-sip-lines-found-for-this-user/820/3 "2021-05-19T23:41:48Z")
Hello, yes you always need a sip line. ---
**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\ **Post date:** [May 19, 2021, 11:42pm UTC](https://wazo-platform.discourse.group/t/joining-room-no-sip-lines-found-for-this-user/820/4 "2021-05-19T23:42:47Z")
I made a small demo: [GitHub - sboily/flask-wazo-video](https://github.com/sboily/flask-wazo-video) If it could help. ---
**Author:** ![doctorjsci](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@doctorjsci](https://wazo-platform.discourse.group/u/doctorjsci)\ **Post date:** [May 20, 2021, 1:48am UTC](https://wazo-platform.discourse.group/t/joining-room-no-sip-lines-found-for-this-user/820/5 "2021-05-20T01:48:08Z")
Yeah, that demo is very nice, thank you ---
**Author:** ![fuad](https://avatars.discourse-cdn.com/v4/letter/f/f0a364/32.png) [@fuad](https://wazo-platform.discourse.group/u/fuad)\ **Post date:** [October 24, 2022, 8:26am UTC](https://wazo-platform.discourse.group/t/joining-room-no-sip-lines-found-for-this-user/820/6 "2022-10-24T08:26:17Z")
Where could I get the SIP line? ---
**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\ **Post date:** [October 24, 2022, 11:59am UTC](https://wazo-platform.discourse.group/t/joining-room-no-sip-lines-found-for-this-user/820/7 "2022-10-24T11:59:09Z")
Hello, please read this documentation, the meetings API has evolved a lot this last month. > **[Meetings - Unified Communication Use Cases - Wazo Platform](https://wazo-platform.org/uc-doc/administration/meetings/)** ---
**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\ **Post date:** [October 24, 2022, 12:01pm UTC](https://wazo-platform.discourse.group/t/joining-room-no-sip-lines-found-for-this-user/820/8 "2022-10-24T12:01:00Z")
Also check [https://wazo-platform.org/documentation/console/application](https://wazo-platform.org/documentation/console/application) and [https://wazo-platform.org/documentation/console/configuration](https://wazo-platform.org/documentation/console/configuration) for meetings endpoint. ---
**Author:** ![fuad](https://avatars.discourse-cdn.com/v4/letter/f/f0a364/32.png) [@fuad](https://wazo-platform.discourse.group/u/fuad)\ **Post date:** [January 2, 2023, 11:16am UTC](https://wazo-platform.discourse.group/t/joining-room-no-sip-lines-found-for-this-user/820/9 "2023-01-02T11:16:58Z")
I installed it by following this video [Youtube video](https://www.youtube.com/watch?v=p54PdJ18KXM&t=26s) my server is 178.128.106.151 then i facing WebSocket connection to ‘wss://178.128.106.151/api/asterisk/ws’ failed: Uncaught (in promise) Error: WebSocket closed wss://178.128.106.151:443/api/asterisk/ws (code: 1006)