# Installation avec proxy HTTP **URL:** \ **Category:** Installation/Configuration\ **Created:** [November 9, 2023, 9:56am UTC](https://wazo-platform.discourse.group/t/installation-avec-proxy-http/1375 "2023-11-09T09:56:27Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![registree](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/registree/32/695_2.png) [@registree](https://wazo-platform.discourse.group/u/registree)\ **Post date:** [November 9, 2023, 9:56am UTC](https://wazo-platform.discourse.group/t/installation-avec-proxy-http/1375/1 "2023-11-09T09:56:27Z")
Bonjour, J’ai tenté d’installer Wazo Platform sur un serveur qui doit passer par un proxy pour accéder à Internet. En utilisant `export http_proxy="http://PROXY_IP:PROXY_PORT"; export https_proxy="http://PROXY_IP:PROXY_PORT"`, le git clone, et l’installation des paquets s’effectue correctement. Néanmoins, l’exécution du `ansible-playbook -i inventories/uc-engine uc-engine.yml` bloque sur la configuration de Wazo-Auth, lors de la tâche “_Create service users with wazo-auth-keys_” : ```auto TASK [Install Wazo auth] ***************************************************************************************************************************************************************************************************************** TASK [wazo-auth : Install wazo-auth] ***************************************************************************************************************************************************************************************************** ok: [localhost] TASK [wazo-auth : Create default wazo-auth database preconfiguration] ******************************************************************************************************************************************************************** changed: [localhost] TASK [wazo-auth : Copy wazo-auth database preconfiguration if needed] ******************************************************************************************************************************************************************** skipping: [localhost] TASK [wazo-auth : Reset database options for wazo-auth package] ************************************************************************************************************************************************************************** changed: [localhost] TASK [wazo-auth : Reconfigure database options for wazo-auth package] ******************************************************************************************************************************************************************** changed: [localhost] TASK [wazo-auth : Initialize wazo-auth database] ***************************************************************************************************************************************************************************************** changed: [localhost] TASK [engine-api-init : Create an index.html for the home page] ************************************************************************************************************************************************************************** skipping: [localhost] TASK [engine-api-init : Install wazo-auth-keys] ****************************************************************************************************************************************************************************************** ok: [localhost] TASK [engine-api-init : Create service users with wazo-auth-keys] ************************************************************************************************************************************************************************ fatal: [localhost]: FAILED! => {"changed": true, "cmd": ["wazo-auth-keys", "service", "update"], "delta": "0:00:01.086784", "end": "2023-11-09 10:30:54.496200", "msg": "non-zero return code", "rc": 1, "start": "2023-11-09 10:30:53.409416", "stderr": "503 Server Error: Service Unavailable for url: http://localhost:9497/0.1/token", "stderr_lines": ["503 Server Error: Service Unavailable for url: http://localhost:9497/0.1/token"], "stdout": "", "stdout_lines": []} PLAY RECAP ******************************************************************************************************************************************************************************************************************************* localhost : ok=102 changed=11 unreachable=0 failed=1 skipped=52 rescued=0 ignored=0 ``` J’ai ceci dans `/var/log/wazo-auth.log` : ```auto 2023-11-09 10:30:53,852 [6050] (INFO) (wazo-auth): request: POST http://localhost:9497/0.1/token {'Host': 'localhost:9497', 'Accept-Encoding': 'identity', 'Connection': 'close', 'User-Agent': 'Wazo Python auth client', 'Accept': 'application/json', 'Content-Type': 'application/json', 'Content-Length': '21'} with data {"expiration": 21600} 2023-11-09 10:30:54,542 [6050] (INFO) (wazo_auth.plugins.http.tokens.http): Failed login: unknown username or password for login from 127.0.0.1 using agent "Wazo Python auth client" 2023-11-09 10:30:54,543 [6050] (INFO) (wazo-auth): response to 127.0.0.1 in 0.69s: POST http://localhost:9497/0.1/token 401 ``` Enfin, après l’exit d’ansible, le port 9497 est en écoute et répond au telnet… Testé en parallèle : si j’effectue l’installation sur une machine d’un autre infra, qui a un accès direct à Internet, le problème ne se présente pas. Merci d’avance pour votre aide ! ---
**Author:** ![quintana](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/quintana/32/916_2.png) [@quintana](https://wazo-platform.discourse.group/u/quintana)\ **Post date:** [November 9, 2023, 11:57am UTC](https://wazo-platform.discourse.group/t/installation-avec-proxy-http/1375/2 "2023-11-09T11:57:25Z")
Salut, As tu lu cette doc [https://wazo-platform.org/uc-doc/system/proxy](https://wazo-platform.org/uc-doc/system/proxy) voir si cela peut t’aider? Même si j’ai l’impression qu’on a pas documenté ni testé l’installation avec ansible derrière un proxy. Sylvain ---
**Author:** ![sduthil](https://avatars.discourse-cdn.com/v4/letter/s/e56c9b/32.png) [@sduthil](https://wazo-platform.discourse.group/u/sduthil)\ **Post date:** [November 9, 2023, 4:34pm UTC](https://wazo-platform.discourse.group/t/installation-avec-proxy-http/1375/3 "2023-11-09T16:34:24Z")
Salut, je n’ai jamais essayé, mais ça a des chances de te débloquer: essaye l’installation avec la variable suivante, en plus des variables que tu as déjà configurées: ```shell NO_PROXY=localhost,127.0.0.1,127.0.1.1 ``` Sébastien ---
**Author:** ![registree](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/registree/32/695_2.png) [@registree](https://wazo-platform.discourse.group/u/registree)\ **Post date:** [November 14, 2023, 2:07pm UTC](https://wazo-platform.discourse.group/t/installation-avec-proxy-http/1375/4 "2023-11-14T14:07:15Z")
Bonjour et merci pour vos réponses, J’ai ajouté la conf de proxy pour les différents services en suivant la piste de @quintana mais ça n’a rien donné de mieux. En renseignant la variable NO\_PROXY en plus des précédentes comme l’a indiqué @sduthil, l’installation va un peu plus loin, mais j’obtiens une erreur 500 sur le nginx uc-engine : ```auto TASK [uc-engine : Install wazo-platform] ************************************************************************************************************************************************************************************************* ok: [localhost] TASK [uc-engine : Install wazo-setupd] *************************************************************************************************************************************************************************************************** ok: [localhost] TASK [uc-engine : Ensure wazo-setupd has been started with last config] ****************************************************************************************************************************************************************** changed: [localhost] TASK [uc-engine : Ensure that asterisk has been started with wazo-confgend config] ******************************************************************************************************************************************************* changed: [localhost] TASK [uc-engine : Change Wazo distribution for later upgrades] *************************************************************************************************************************************************************************** changed: [localhost] TASK [uc-engine : Remove custom GPG key used for installation] *************************************************************************************************************************************************************************** changed: [localhost] TASK [uc-engine : Remove empty keyring file used for installation] *********************************************************************************************************************************************************************** changed: [localhost] => (item=/etc/apt/trusted.gpg.d/wazo-keyring-installation.gpg) changed: [localhost] => (item=/etc/apt/trusted.gpg.d/wazo-keyring-installation.gpg~) TASK [uc-engine : Remove custom repository used for installation] ************************************************************************************************************************************************************************ skipping: [localhost] TASK [uc-engine : Add custom repository for later upgrades] ****************************************************************************************************************************************************************************** skipping: [localhost] TASK [uc-engine : Ensure dbus is started] ************************************************************************************************************************************************************************************************ ok: [localhost] TASK [uc-engine : Setup engine] ********************************************************************************************************************************************************************************************************** fatal: [localhost]: FAILED! => {"access_control_allow_origin": "*", "changed": false, "connection": "close", "content_length": "37", "content_type": "application/json", "date": "Fri, 10 Nov 2023 14:21:02 GMT", "elapsed": 0, "json": {"message": "Internal Server Error"}, "msg": "Status code was 500 and not [201]: HTTP Error 500: INTERNAL SERVER ERROR", "redirected": false, "server": "nginx/1.18.0", "status": 500, "url": "https://localhost:443/api/setupd/1.0/setup"} PLAY RECAP ******************************************************************************************************************************************************************************************************************************* localhost : ok=119 changed=22 unreachable=0 failed=1 skipped=55 rescued=0 ignored=0 ``` Régis ---
**Author:** ![julienfr](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/julienfr/32/797_2.png) [@julienfr](https://wazo-platform.discourse.group/u/julienfr)\ **Post date:** [November 14, 2023, 2:22pm UTC](https://wazo-platform.discourse.group/t/installation-avec-proxy-http/1375/5 "2023-11-14T14:22:07Z")
salut régis, il faut bien modifier chaque fichier de conf comme détaillé ici: > **[Proxy Configuration - Unified Communication Use Cases - Wazo Platform](https://wazo-platform.org/uc-doc/system/proxy/)** Et cela en plus de la config APT et de tes exports. Regarde bien tout en bas de la page, et tiens nous au courant ! ---
**Author:** ![registree](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/registree/32/695_2.png) [@registree](https://wazo-platform.discourse.group/u/registree)\ **Post date:** [November 14, 2023, 4:21pm UTC](https://wazo-platform.discourse.group/t/installation-avec-proxy-http/1375/6 "2023-11-14T16:21:52Z")
Bonjour @julienfr C’est la même doc que Sylvain m’a indiqué et que j’ai suivi. Dans le doute, j’ai relancé une installation from scratch il y a quelques minutes, mais j’arrive au même stade que mon précédent post avec la même erreur. Si cela peut aider, voici le fichier complet de /var/log/wazo-setupd.log à l’installation, après échec : ```auto 2023-11-14 17:09:30,984 [35021] (INFO) (wazo_setupd.controller): wazo-setupd starting... 2023-11-14 17:09:31,200 [35021] (WARNING) (wazo_setupd.controller): Stopping wazo-setupd: SIGTERM 2023-11-14 17:11:01,955 [35697] (INFO) (wazo_setupd.controller): wazo-setupd starting... 2023-11-14 17:11:08,459 [35697] (INFO) (wazo-setupd): request: POST http://localhost:443/1.0/setup {'Host': 'localhost:443', 'X-Script-Name': '/api/setupd', 'X-Forwarded-For': '127.0.0.1', 'X-Forwarded-Proto': 'https', 'Connection': 'close', 'Accept-Encoding': 'identity', 'User-Agent': 'ansible-httpget', 'Content-Type': 'application/json', 'Content-Length': '136'} with data {"engine_internal_address": "localhost", "engine_language": "en_US", "engine_license": true, "engine_password": " *************"} 2023-11-14 17:13:31,068 [35697] (ERROR) (wazo-setupd): Exception on /1.0/setup [POST] Traceback (most recent call last): File "/usr/lib/python3/dist-packages/flask/app.py", line 1950, in full_dispatch_request rv = self.dispatch_request() File "/usr/lib/python3/dist-packages/flask/app.py", line 1936, in dispatch_request return self.view_functions[rule.endpoint](**req.view_args) File "/usr/lib/python3/dist-packages/flask_restful/ __init__.py", line 468, in wrapper resp = resource(*args, **kwargs) File "/usr/lib/python3/dist-packages/flask/views.py", line 89, in view return self.dispatch_request(*args, **kwargs) File "/usr/lib/python3/dist-packages/flask_restful/ __init__.py", line 583, in dispatch_request resp = meth(*args, **kwargs) File "/usr/lib/python3/dist-packages/xivo/rest_api_helpers.py", line 41, in wrapper return func(*args, **kwargs) File "/usr/lib/python3/dist-packages/xivo/mallow_helpers.py", line 31, in wrapper return func(*args, **kwargs) File "/usr/lib/python3/dist-packages/wazo_setupd/plugins/setup/http.py", line 18, in post self.service.setup(setup_infos) File "/usr/lib/python3/dist-packages/wazo_setupd/plugins/setup/services.py", line 32, in setup self.setup_without_nestbox(setup_infos) File "/usr/lib/python3/dist-packages/wazo_setupd/plugins/setup/services.py", line 80, in setup_without_nestbox self.post_confd_wizard( File "/usr/lib/python3/dist-packages/wazo_setupd/plugins/setup/services.py", line 174, in post_confd_wizard c.wizard.create(wizard) File "/usr/lib/python3/dist-packages/wazo_confd_client/commands/wizard.py", line 13, in create response = self.session.post(url, body, timeout=timeout) File "/usr/lib/python3/dist-packages/wazo_confd_client/session.py", line 64, in post self.check_response(response, check_response) File "/usr/lib/python3/dist-packages/wazo_confd_client/session.py", line 31, in check_response response.raise_for_status() File "/usr/lib/python3/dist-packages/requests/models.py", line 943, in raise_for_status raise HTTPError(http_error_msg, response=self) requests.exceptions.HTTPError: 500 Server Error: Unexpected error: sysconfd error: status 500 - {"code":500,"message":"dhcpd-update command returned 1"} for url: http://localhost:9486/1.1/wizard 2023-11-14 17:13:31,070 [35697] (INFO) (wazo-setupd): response to 127.0.0.1 in 142.61s: POST http://localhost:443/1.0/setup 500 ``` ---
**Author:** ![julienfr](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/julienfr/32/797_2.png) [@julienfr](https://wazo-platform.discourse.group/u/julienfr)\ **Post date:** [November 15, 2023, 7:23am UTC](https://wazo-platform.discourse.group/t/installation-avec-proxy-http/1375/7 "2023-11-15T07:23:26Z")
> [@registree](#): > > `dhcpd-update command returned 1` tu as bien mis les infos du proxy dans `/etc/xivo/dhcpd-update.conf` ?? cheers ---
**Author:** ![Alloallo](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/alloallo/32/664_2.png) [@Alloallo](https://wazo-platform.discourse.group/u/Alloallo)\ **Post date:** [November 15, 2023, 8:40pm UTC](https://wazo-platform.discourse.group/t/installation-avec-proxy-http/1375/8 "2023-11-15T20:40:15Z")
Hello, Perso meme en ayant déclaré toute les variables d’environnement pour le proxy , j’ai du modifié le fichier d’ une tache ansible pour qu’il gere le proxy et que ça arrive au bout de l’install car à priori ansible ne prenait pas en compte correctement les variables d’environnement concernant le proxy pour toute les taches!!! J’ai juste eu besoin de modifier une tache!!! ---
**Author:** ![Alloallo](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/alloallo/32/664_2.png) [@Alloallo](https://wazo-platform.discourse.group/u/Alloallo)\ **Post date:** [November 15, 2023, 8:44pm UTC](https://wazo-platform.discourse.group/t/installation-avec-proxy-http/1375/9 "2023-11-15T20:44:46Z")
[Ansible,Setting the Environment (and Working With Proxies)](https://docs.ansible.com/ansible/2.9/user_guide/playbooks_environment.html) ---
**Author:** ![Alloallo](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/alloallo/32/664_2.png) [@Alloallo](https://wazo-platform.discourse.group/u/Alloallo)\ **Post date:** [November 15, 2023, 9:06pm UTC](https://wazo-platform.discourse.group/t/installation-avec-proxy-http/1375/10 "2023-11-15T21:06:14Z")
Regis meme avec la bidouille de ansible pour le proxy , j’en arrivais au meme point que toi. La solution en root tu fais un wazo-auth-bootstrap complete , en suite tu va dans /root/.config/wazo ou quelque chose comme ça , tu ouvre le fichier 50xxxWazo ou un truc du genre et tu devrais voir des identifiants, tu les utilise pour te connecter à ton interface web et ensuite une fois connecté tu vas dans credentials , tu créé un nouveau user, tu l’ajoute dans le groupe admin et la police admin et yalla. A moins que je n’ai pas compris ton soucis!!! lol 😃 ---
**Author:** ![registree](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/registree/32/695_2.png) [@registree](https://wazo-platform.discourse.group/u/registree)\ **Post date:** [November 24, 2023, 5:00pm UTC](https://wazo-platform.discourse.group/t/installation-avec-proxy-http/1375/11 "2023-11-24T17:00:04Z")
Bonjour à tous, J’ai refait l’install from scratch à nouveau, en précisant tous les fichiers de conf proxy (même ceux dont je pensais ne pas avoir besoin) et l’installation s’est passée correctement cette fois-ci ! J’ai eu du mal à accéder à l’interface web, et j’ai fini par désactiver ufw temporairement et j’ai pu déjà enregistrer une ligne SIP 😃 Merci pour votre aide ! ---
**Author:** ![registree](https://yyz2.discourse-cdn.com/free1/user_avatar/wazo-platform.discourse.group/registree/32/695_2.png) [@registree](https://wazo-platform.discourse.group/u/registree)\ **Post date:** [November 27, 2023, 9:20am UTC](https://wazo-platform.discourse.group/t/installation-avec-proxy-http/1375/12 "2023-11-27T09:20:50Z")
Solution en résumé : 1. Configuration de **tous** les fichiers indiqués dans [https://wazo-platform.org/uc-doc/system/proxy](https://wazo-platform.org/uc-doc/system/proxy) 2. Utilisation de variables : ```auto export http_proxy="http://PROXY_IP:PROXY_PORT" export https_proxy="http://PROXY_IP:PROXY_PORT" export NO_PROXY=localhost,127.0.0.1,127.0.1.1 ``` 1. Désactivation ufw /!\ _temporaire, je vais rechercher ce que je dois autoriser_ /!\ ```auto ufw disable ``` 1. Suivi de la doc d’installation : [https://wazo-platform.org/uc-doc/installation/install-system](https://wazo-platform.org/uc-doc/installation/install-system)