# Error creating new user wazo-ui

**URL:** <https://wazo-platform.discourse.group/t/error-creating-new-user-wazo-ui/411>\
**Category:** Installation/Configuration\
**Created:** [May 28, 2020, 7:45pm UTC](https://wazo-platform.discourse.group/t/error-creating-new-user-wazo-ui/411 "2020-05-28T19:45:09Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![waldo523](https://avatars.discourse-cdn.com/v4/letter/w/90ced4/32.png) [@waldo523](https://wazo-platform.discourse.group/u/waldo523)\
**Post date:** [May 28, 2020, 7:45pm UTC](https://wazo-platform.discourse.group/t/error-creating-new-user-wazo-ui/411/1 "2020-05-28T19:45:09Z")

</div>

Hi everyone,  
I have the wazo version 20.07 installed and when I try to create a user it is not saved.

I check the log and it shows the following.

 ![imagen](https://global.discourse-cdn.com/free1/uploads/wazo_platform/original/1X/bff600c406ae3ac120bfc7f25cd84a7bd962cd7d.png)

```
2020-05-28 13:53:37,791 [533] (ERROR) (wazo_ui.errors): Unexpected error:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/flask/app.py", line 1813, in full_dispatch_request
    rv = self.dispatch_request()
  File "/usr/lib/python3/dist-packages/flask/app.py", line 1799, in dispatch_request
    return self.view_functions[rule.endpoint](**req.view_args)
  File "/usr/lib/python3/dist-packages/flask_classful.py", line 231, in proxy
    response = view(**request.view_args)
  File "/usr/lib/python3/dist-packages/flask_login/utils.py", line 261, in decorated_view
    return func(*args, **kwargs)
  File "/usr/lib/python3/dist-packages/flask_classful.py", line 202, in inner
    return fn(*args, **kwargs)
  File "/usr/lib/python3/dist-packages/wazo_ui/helpers/classful.py", line 251, in post
    resources = self._map_form_to_resources_post(form)
  File "/usr/lib/python3/dist-packages/wazo_ui/plugins/user/view.py", line 230, in _map_form_to_resources_post
    return self._map_form_to_resources(form)
  File "/usr/lib/python3/dist-packages/wazo_ui/plugins/user/view.py", line 237, in _map_form_to_resources
    resource['lines'] = self._map_form_to_resource_line(form)
  File "/usr/lib/python3/dist-packages/wazo_ui/plugins/user/view.py", line 299, in _map_form_to_resource_line
    if line['registrar']:
KeyError: 'registrar'

```

If they have any clue that it may be what is failing or it is a bug in wazo-ui.

Thank you very much for the help.

---

<div class="post-metadata">

**Author:** ![user31415](https://avatars.discourse-cdn.com/v4/letter/u/b3f665/32.png) [@user31415](https://wazo-platform.discourse.group/u/user31415)\
**Post date:** [May 29, 2020, 4:25pm UTC](https://wazo-platform.discourse.group/t/error-creating-new-user-wazo-ui/411/2 "2020-05-29T16:25:29Z")

</div>

Hello. [The solution was already posted in French](https://wazo-platform.discourse.group/t/resolu-ajout-dutilisateur-en-20-07/405) so I just try to translate here:

It’s a bug. While waiting for the update it is solvable by modifying the following file: /usr/lib/python3/dist-packages/wazo\_ui/plugins/user/view.py

And line 299 of the view.py file you have to modify this:

`if line['registrar']:`

To this:

`if line.get('registrar'):`

> <https://github.com/wazo-platform/wazo-ui/pull/52/files>

Then you have to reboot the machine.

---

<div class="post-metadata">

**Author:** ![waldo523](https://avatars.discourse-cdn.com/v4/letter/w/90ced4/32.png) [@waldo523](https://wazo-platform.discourse.group/u/waldo523)\
**Post date:** [May 29, 2020, 7:18pm UTC](https://wazo-platform.discourse.group/t/error-creating-new-user-wazo-ui/411/3 "2020-05-29T19:18:12Z")

</div>

Works correctly. Thank you